Brand Promise: How to Communicate in One Statement?

I would like to start with a quote from the first post in this series:
For a brand to exist it needs a sender and a receiver.
If the promise of a sender matches with the associations of a receiver we have good branding.
The first step of a branding feedback loop is the brand promise.
Let's see how we can work with that 👇
Brand Promise: Combination of Brand Vision and Brand Purpose
Good branding is aligned top to bottom.
When distilling a brand promise you would start with:
- Brand vision: How does the world look like tomorrow?
- Brand purpose: Why do we believe in this future and how do we fit in?
In an ideal scenario, your brand promise is a one-liner that captures the brand's vision and purpose.
Nike: Just Do It.
It is a combination of:
- Vision: A world where everyone is an athlete
- Purpose: Nike's goal to empower all athletes
- Promise: Just Do It.
Stripe: Payments Infrastructure for the Internet
It is a combination of:
- Vision: The Internet economy will be the majority of the economy
- Purpose: Increase the GDP of the Internet
- Promise: Payments Infrastructure for the Internet
Slogan feeds into the vision.
— Art Lapinsch 🚢 (@artlapinsch) March 23, 2021
By "building the payments infrastructure of the internet" they > help increasing the GDP of the internet (= purpose) > this helps the "Internet economy to get a larger and larger share of total economy"
Bottomline: One Statement to Capture the Brand Strategy
A good brand promise captures is like a guiding light for brand strategy.
- Internal alignment: Your team knows how to communicate into the market
- External commitment: Your customers know what to expect and how to think of your brand
It is the first statement that a customer would see when navigating to your website.
In other words: your brand promise can be your tagline.
🤞
This post is an excerpt from my online course Fundamentals of Brand Strategy where you learn how to build successful brands.
The self-paced online course contains 5 hours of video material and teaches you how to use the Brand Pyramid.

You can hit me up on twitter. DMs are open.
Further Reading
Short Excerpts from the Course
These posts are short snippets of the course curriculum 👇
- A Pragmatic Look at Branding: What Is a Brand?
- Touchpoints and Brand Strategy: How do We Build Associations?
- Positioning and Differentiation: How to Stand Out as a Brand?
- Brand Vision: What Is the World That Could Be?
- Brand Purpose: Why Bother?
- Brand Promise: How to Communicate in One Statement?
- Mission Statement: How Do You Do It?
- Brand Attributes: How Does the Brand Present Itself?
- Frame of Reference: Where Is the Brand Placed?
- Target Customer: Who Is Your Audience?
- Customer Need: What Is Their Real Job-to-be-Done?
- Value Proposition: What Are You Offering?
- Reasons-to-Believe: What Are Your Proof Points?